T-Mobile Sued After Employee Steals Nude Images From Customer’s Phone During Trade-In
T-Mobile has been sued in a California court by two anonymous customers after an employee of the mobile giant allegedly stole personal information from a trade-in device including intimate photos and videos.
The lawsuit states that the incident occurred at a T-Mobile store in San Francisco in October 2020. The customers, referred to as Jane Doe 1 and Jane Doe 2, had brought in their old phones with the intention of trading them in for new devices.
At some point, an employee of the store allegedly accessed the personal photos and videos stored on one of the customers’ phones. This employee then allegedly copied the photos and videos, which contained intimate images of the customer, and shared them with other employees.
The lawsuit also states that the T-Mobile employee responsible for the theft was later terminated and is currently facing criminal charges. However, the plaintiffs assert that T-Mobile failed to take appropriate steps to protect their private information, which was stored on the phones at the time of the trade-in.
The lawsuit claims that the incident has caused the plaintiffs tremendous emotional distress and humiliation. It asserts claims of negligence, invasion of privacy, and negligent infliction of emotional distress against T-Mobile. The customers are seeking to recover lost wages, mental health treatment, and punitive damages.
Incidents like this highlight the importance of deleting personal data from a device before trading it in. Although customers trust that their data will be secure when trading in their devices, thefts like this occurred serve as a reminder of the importance of taking the proper steps to protect personal information.
T-Mobile has yet to issue an official statement regarding the lawsuit. Customers should be sure to take appropriate steps to protect their personal data and to monitor their accounts for any suspicious activity.